Horizon Cloud On IBM Softlayer - USA – Virginia (WDC04 Core vCenter) - Maintenance Window: Friday, June 10, 2022 04:30 AM UTC
Scheduled Maintenance Report for VMware Workspace ONE
Completed
Scheduled maintenance has been completed. Thank you for patience.

Additional Information and Support:
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Posted Jun 10, 2022 - 01:10 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 10, 2022 - 00:30 EDT
Scheduled
Horizon Cloud Team has identified an issue with core vCenter of your Horizon Cloud environment in the USA - Virginia data center. Currently, our engineering team is working with a high priority on fixing the issue. We will keep you posted with updates.

Please be advised that Horizon Cloud will be performing maintenance on management devices during this maintenance window. We need to do DLR and edge redeploy for WDC-Core VC and we need 30 minutes of down time for DLR and edge redeploy.

Horizon Cloud Maintenance Window:
• Start Friday, June 10, 2022 04:30 AM UTC
• End: Friday, June 10, 2022 05:00 AM UTC
• Datacenter Affected: USA – Virginia (WDC04 Core vCenter)

Impacted:
• Virtual Desktops up-time and Network connectivity - We are expecting interruption in accessing existing desktops.
• Provisioning of new Virtual Desktops - During this Window provision of new Virtual Desktops will be impacted.
• Virtual Desktops power operations - During this Window power operations to existing Virtual Desktops will be impacted.
• Changes to the existing pool – Any pool changes will be impacted.

Impact Duration:
A short (not more than 30 minutes) customer impact is expected during this maintenance activity.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Additional Information and Support:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.
Posted Jun 09, 2022 - 14:20 EDT
This scheduled maintenance affected: Horizon Cloud Services (HCS Cloud Hosted on IBM/SL - USA - Virginia).