Horizon Cloud Services : V1 and Nextgen: Data Center Maintenance – Migrate Redis for US Edge hub to Azure cache - Maintenance Window: Wednesday, March 15, 2023, 20:30 UTC – US Region
The scheduled maintenance has been canceled. We will keep you posted with the new schedule once we have an update.
Thank you for your patience and apologies for any inconvenience caused.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 15, 2023 - 20:30 UTC
Scheduled
Horizon Cloud will undergo maintenance to Migrate Redis for US Edge hub to Azure cache in US Region is scheduled in the below maintenance window.
Horizon Cloud Maintenance Window: Start: Wednesday, March 15, 2023, 20:30 UTC End: Wednesday, March 15, 2023, 22:30 UTC
Impact: Existing V1 and Nextgen customers will see the “CSP onboarding” button enabled again if they log in to Astro during downtime and they will also see an error in the capacity page if they navigate to Pod(s) page.
Impact Duration: This activity will result in around 30 min of downtime during the 2-hour maintenance window.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect ([https://customerconnect.vmware.com/login]) or call Service Support Line at 1-877-4VMWARE. For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).
This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - United States, Edge Hub - US) and Console Access (Horizon Cloud Admin Console) (Console Access (Horizon Cloud Admin Console) – US West 2, Console Access (Horizon Cloud Admin Console) – US North Central (Illinois)).