Workspace ONE UEM: Connectivity issues / Australia (Full Region)

Incident Report for Omnissa Workspace ONE

Resolved

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com should you need additional assistance.
Posted Jun 15, 2022 - 09:38 UTC

Update

VMware Workspace ONE continues to experience issues.

Operations teams have identified the issue and are actively working to resolve it.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Posted Jun 15, 2022 - 09:38 UTC

Update

VMware Workspace ONE continues to experience issues.

Operations teams have identified the issue and are actively working to resolve it.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Posted Jun 15, 2022 - 08:02 UTC

Update

VMware Workspace ONE continues to experience issues.

Operations teams are actively working to resolve it.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Posted Jun 15, 2022 - 07:08 UTC

Identified

VMware Workspace ONE continues to experience issues.

Operations teams have identified the issue at network infrastructure which persists after following standard remediation protocols.

Operations teams are actively working to resolve the issue.
Posted Jun 15, 2022 - 06:32 UTC

Update

VMware Workspace ONE continues to experience issues. Operations teams are actively working to resolve it. If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Posted Jun 15, 2022 - 05:56 UTC

Update

VMware Workspace ONE continues to experience issues.

Operations teams have escalated the issue with the third party vendor to resolve the issue.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Posted Jun 15, 2022 - 05:16 UTC

Update

VMware Workspace ONE continues to experience issues. Operations teams are actively working to resolve it. If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Posted Jun 15, 2022 - 04:26 UTC

Investigating

VMware Workspace ONE is investigating reports of issues. We will provide more information shortly. My Workspace ONE portal has been updated for customers affected by this event. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Posted Jun 15, 2022 - 03:50 UTC
This incident affected: Workspace ONE UEM (Workspace ONE UEM - Australia).