Horizon Cloud First Gen Cloud Broker Infrastructure Upgrade maintenance is now complete.
Thank you for your patience and apologies for any inconvenience caused.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE. For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).
Thank You, VMware Horizon Communications Team
Posted Sep 16, 2023 - 07:49 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 16, 2023 - 04:30 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Sep 08, 2023 - 08:39 UTC
Update
Horizon Cloud First-Gen is going to perform a maintenance on Cloud Broker to upgrade its infrastructure in the US Region during the below rescheduled maintenance window.
Horizon Cloud Maintenance Window: Start: Saturday, September 16, 2023, 04:30 UTC End: Saturday, September 16, 2023, 10:30 UTC
Impact: New desktop launches and existing sessions would be impacted during this downtime.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE. For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).
Thanks for your patience and apologies for any inconvenience caused.
Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Thank You, VMware Horizon Communications
Posted Sep 08, 2023 - 05:23 UTC
Scheduled
Horizon Cloud First-Gen is going to perform a maintenance on Cloud Broker to upgrade its infrastructure in the US Region during the below rescheduled maintenance window.
Horizon Cloud Maintenance Window: Start: Saturday, September 9, 2023, 04:30 UTC End: Saturday, September 9, 2023, 10:30 UTC
Impact: New desktop launches and existing sessions would be impacted during this downtime.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE. For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).
Thanks for your patience.
Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.