Horizon Cloud Service First-Gen: Cloud Broker Infrastructure Upgrade - Maintenance Window: Saturday, September 16, 2023 04:30 UTC – US Region
Scheduled Maintenance Report for Omnissa Workspace ONE
Completed
Horizon Cloud First Gen Cloud Broker Infrastructure Upgrade maintenance is now complete.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thank You,
VMware Horizon Communications Team
Posted Sep 16, 2023 - 03:49 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 16, 2023 - 00:30 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Sep 08, 2023 - 04:39 EDT
Update
Horizon Cloud First-Gen is going to perform a maintenance on Cloud Broker to upgrade its infrastructure in the US Region during the below rescheduled maintenance window.

Horizon Cloud Maintenance Window:
Start: Saturday, September 16, 2023, 04:30 UTC
End: Saturday, September 16, 2023, 10:30 UTC

Impact:
New desktop launches and existing sessions would be impacted during this downtime.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thanks for your patience and apologies for any inconvenience caused.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications
Posted Sep 08, 2023 - 01:23 EDT
Scheduled
Horizon Cloud First-Gen is going to perform a maintenance on Cloud Broker to upgrade its infrastructure in the US Region during the below rescheduled maintenance window.

Horizon Cloud Maintenance Window:
Start: Saturday, September 9, 2023, 04:30 UTC
End: Saturday, September 9, 2023, 10:30 UTC

Impact:
New desktop launches and existing sessions would be impacted during this downtime.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications
Posted Aug 18, 2023 - 23:48 EDT
This scheduled maintenance affected: Horizon Cloud Universal Broker (Horizon Cloud Universal Broker - USA).