The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted Jun 08, 2024 - 19:32 UTC
Update
Omnissa Workspace ONE has noted improved stability with SaaS environments.
Operations teams have determine that this is impacting the Germany region as well and are actively working to resolve it.
Posted Jun 08, 2024 - 18:51 UTC
Investigating
Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments.
Operations teams have identified the issue with database infrastructure and are actively working to resolve it.
My Workspace ONE portal has been updated for customers affected by this event.
Please check the myWorkspace ONE portal to confirm if your environment is affected by this event.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted Jun 08, 2024 - 18:31 UTC
This incident affected: Workspace ONE UEM (Workspace ONE UEM - USA, Workspace ONE UEM - Germany).