In Omnissa Connect, some users may see that their Hub Services tile is missing under "Launch Services".
As a workaround, you can:
1. Sign in to Omnissa Connect. 2. Under Launch Services, select the Access tile. 3. On Access Admin Console, in the top-right corner, select the catalog menu icon, then choose User Portal. 4. Select your avatar in Hub Services User Portal, then choose Manage Hub Experience.
Posted Oct 02, 2026 - 20:51 UTC
Investigating
In Omnissa Connect, some users may see that their Hub Services tile is missing under "Launch Services".
We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted Oct 02, 2026 - 20:03 UTC
This incident affects: Workspace ONE Hub Services Catalog (Workspace ONE Hub Services Catalog - US1, Workspace ONE Hub Services Catalog - US2, Workspace ONE Hub Services Catalog - US3, Workspace ONE Hub Services Catalog - Germany, Workspace ONE Hub Services Catalog - Ireland, Workspace ONE Hub Services Catalog -UK, Workspace ONE Hub Services Catalog - Japan, Workspace ONE Hub Services Catalog - Australia, Workspace ONE Hub Services Catalog - Canada, Workspace ONE Hub Services Catalog - India, Workspace ONE Hub Services Catalog - Singapore).