Horizon Cloud Service First-Gen Platform Infrastructure Upgrade is now complete.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted May 31, 2025 - 07:35 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 31, 2025 - 03:00 UTC
Scheduled
Horizon Cloud Service First-Gen will perform a scheduled infrastructure upgrade in the US region during the maintenance window below.
Maintenance Window: • Start: Saturday, May 31, 2025, 03:00 UTC • End: Saturday, May 31, 2025, 09:00 UTC
Impact: • Possible degradation in service performance / increase in latency for administrators while accessing Administration Console.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted May 16, 2025 - 18:36 UTC
This scheduled maintenance affected: Console Access (Horizon Cloud Admin Console) (Console Access (Horizon Cloud Admin Console) – US West 2, Console Access (Horizon Cloud Admin Console) – US North Central (Illinois)).