Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Thanks for your patience.
Thank You, VMware Horizon Communications Team
Posted Jun 19, 2021 - 00:03 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 18, 2021 - 21:00 EDT
Scheduled
Maintenance Details: Horizon Cloud Service is implementing a management device upgrade in the GERMANY - Frankfurt datacenter during this maintenance window.
Horizon Cloud Maintenance Window: Start: Saturday, June 19, 2021, 01:00 UTC End: Saturday, June 19, 2021, 04:00 UTC Data Centre Affected: GERMANY – Frankfurt
Impacted: Admins: Intermittently customer admin will not be able to perform provisioning and power operations of VDI's from the admin portal for 30 minutes in the total scheduled window. End Users: Intermittently new user's connections will be impacted for 15 minutes of the total scheduled window.
Not Impacted: All the portal availability, connected/existing user sessions will be working fine as expected.
Impact Duration: During the maintenance work window, there will be 30 minutes of customer impact expected.
Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Additional Information and Support: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this maintenance has been completed.