Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 05, 2021 - 11:00 EDT
Scheduled
Please be advised that our partner IBM will be performing maintenance to upgrade the firmware version on direct link routers to avoid a possible failure for the data center location you are located during this maintenance window.
Horizon Cloud Maintenance Window: Start: Wednesday, May 05, 2021, 15:00 UTC End: Wednesday, May 05, 2021, 17:00 UTC Data Center Affected: JAPAN – Tokyo
Impacted: Access to customer portals - During this window access to customer portals will be intermittent. Virtual Desktops power operations - During this Window power operation to existing Virtual Desktops will be impacted. Provisioning of new Virtual Desktops - During this Window provision of new Virtual Desktops will be impacted. Virtual Desktops up-time and Network connectivity - We do expect interruption in accessing existing desktops and new connections.
Impact Duration: During the maintenance work window, there will be 30 minutes of customer impact expected.
Not Impacted: None
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Additional Information and Support: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this maintenance has been completed.