We are monitoring the situation and will keep you posted on further updates.
Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Additional Information: • VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com)
Thank You, VMware Horizon Communications Team
Posted Nov 25, 2022 - 12:40 EST
Monitoring
Microsoft has confirmed that there was an issue with PGDB in East US 2 region which has now been mitigated. We are monitoring the situation and will keep you informed about further updates.
Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Additional Information: • VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com)
Thank You, VMware Horizon Communications Team
Posted Nov 25, 2022 - 11:51 EST
Identified
All alerts are now recovered. We are investigating this issue further with Microsoft Azure Team.
Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Additional Information: • VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com)
Thank You, VMware Horizon Communications Team
Posted Nov 25, 2022 - 11:28 EST
Investigating
This is an after-the-fact notification to inform that VMware Monitoring had identified a PGDB connectivity issue on Horizon Cloud on Azure pods hosted in your subscript in Azure EAST US 2 region .
All alerts are now recovered.
Few customers having their Horizon Cloud on Azure Pods in East US 2 region might have observed a slight disruption in services between 14:30 UTC and 15:30 UTC.
We are investigating this issue further with Microsoft Azure Team.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.
Thank You, VMware Horizon Communications
Posted Nov 25, 2022 - 11:27 EST
This incident affected: Console Access (Horizon Cloud Admin Console) (Console Access (Horizon Cloud Admin Console) – US West 2, Console Access (Horizon Cloud Admin Console) – US North Central (Illinois)).