119112020 - Some US Environments Experiencing Performance issues
Incident Report for VMware Workspace ONE
Resolved
Status: RESOLVED
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Please visit support.workspaceone.com should you need additional assistance.

Status: MONITORING
We are continuing to monitor for any further issues.

Status: MONITORING
VMware Workspace ONE has noted improved stability with SaaS environments.
Operations teams are continuing to monitor.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com

Status: IDENTIFIED
VMware Workspace ONE is experiencing contention at a database level which persists after following standard remediation protocols.

Operations teams are actively working to alleviate the contention and resolve the issue.

Status: INVESTIGATING
VMware Workspace ONE is investigating latency issues. We will provide more information shortly.
My Workspace ONE portal has been updated for customers affected by this event.

Please visit support.workspaceone.com if you need additional assistance.
Posted Nov 19, 2020 - 13:06 EST
This incident affected: Workspace ONE UEM (Workspace ONE UEM - USA).